Help & reliability
Support center
Check your connection, understand safeguards, and prepare a privacy-safe report when something goes wrong.
Workspace health check
This checks sign-in and workspace connectivity without changing data.
Before contacting support
- 1. Run the health check and copy the report.
- 2. Describe the page and the action that failed.
- 3. Never send passwords, API keys, full lease documents, or banking information.
- 4. For emergencies, use emergency services or your property’s emergency contact—not MySunny.